Recent posts

Who Stocks the Beverage Cooler?

Recently, I went to Nashville to help a close friend, who is managing a convenience store.  The two days I spent there were incredibly revealing. Here are some of my insights: Getting good,

What Makes a Performance Evaluation System Work

What Makes a Performance Evaluation System Work

Senator and Hall-of-Fame athlete Bill Bradley once said: “Leadership is unlocking people's potential to become better.” Americans have great, perhaps excessive, faith in performance evaluation systems in achieving this goal. Performance

The 4th Choice for the Job

I was the 4th choice for a job in a "dying" business from which I retired a CEO 30 years later. People tend to look at any successful individual and believe